At Oxford Aunts, our focus is on extending our services and ensuring the delivery of exceptional care. This has prompted us to introduce our hourly care services in November 2022 across Oxfordshire and its surrounding counties, to provide increased choices and flexibility for both our clients and caregivers.
After a successful first year of providing hourly care, we are pleased to share the incredible stats we have achieved, and this is just the start of the journey.
- 1900 hours worth of care has been served this year
- We have grown from one client having three hours worth of care per week, to 17 clients with 110 hours of care per week
- Our client retention rate is 99%, only losing clients to end-of-life (EOL) or transfer to Live-in care due to their care needs increasing
Kelly, Commercial Operators Director shares:
“Before we introduced our hourly service to Oxford Aunts we focused our attention on ensuring we could offer the best place to work for our carers and to be the provider of choice for our clients. Our first priority was how do we attract the best carers and retain them. With our retention strategy in place we have been able to retain our care team and retention for our first year was 99%. This has enabled us to offer a continuity of care for our clients. I am so proud of the hourly team and for what we have achieved in year one.”
Congratulations to the hourly care team for their exceptional efforts and commitment. These statistics owe their success to the team’s hard work and dedication.
- Kelly Fox – Commercial Operations Director & Head of Hourly Care
- Anna Kerridge – Regional Manager
- Cristian Spiridon – Care Manager
- Charlotte Hayward – Operations Manager
- Gabriella Farkas – Care Coordinator
- Nine Carers
If you are interested in finding out more information about hourly care, you can find out more by visiting our hourly care page.
